Effective Date: February 19th, 2025

This Privacy Policy explains how Visauketa (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or use https://visauketa.com (“our website”). By accessing the site or using our services, you agree to the practices described here.

About Us

We provide optional, third-party assistance to travelers completing the UK Electronic Travel Authorisation (ETA) application. We are not affiliated with the UK government or any official body.

What We Collect

We collect information necessary to provide and improve our services. This may include:

• Identity details like your full name, date of birth, nationality, and passport number
• Contact information such as your email address, phone number, and mailing address
• Travel data including trip purpose, destination, and travel dates
• Payment information, processed securely through third-party providers (we do not store card details)
• Technical information like IP address, device type, operating system, and usage behavior, collected through cookies and analytics tools

We do not knowingly collect information from individuals under the age of 16. If such data is identified, it will be deleted.

How We Use It

We use your information to:

• Process and submit your UK ETA application
• Communicate application status or payment confirmation
• Respond to customer service requests
• Analyze and improve website functionality
• Meet legal or regulatory requirements

Processing is based on legitimate interest, contractual necessity, legal obligation, or your consent where required.

Sharing Your Data

We only share your information with trusted parties when necessary to deliver our services. This includes:

• UK government platforms for ETA submission
• Payment processors for secure transactions
• Service providers supporting our website, analytics, and communications

When data is transferred outside the UK or EEA (such as to Canada or the U.S.), appropriate legal safeguards like Standard Contractual Clauses are in place.

We do not sell or rent personal data.

How We Protect It

We apply a combination of physical, electronic, and procedural safeguards to reduce the risk of unauthorized access or misuse. Security measures include:

• HTTPS encryption
• Secure data storage
• Controlled access and identity verification
• Internal audits and data minimization practices

No online platform can be 100% secure, but we take reasonable steps to protect your data.

How Long We Keep It

We retain your personal information only as long as needed to fulfill the purpose for which it was collected or to meet legal obligations. Afterward, it is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

• Access or correct your information
• Request deletion
• Restrict or object to processing
• Withdraw consent where applicable
• File a complaint with a privacy authority

To exercise any of these rights, contact us using the details below. We may ask for proof of identity to protect your data.

If you’re located in the UK, you can submit a complaint to the Information Commissioner’s Office (ICO) at https://ico.org.uk.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyze traffic. We request your consent before placing non-essential cookies. You can control cookies through your browser settings. For more detail, see our Cookie Policy.

We may use third-party tools like Google Analytics to monitor anonymized usage patterns, such as page views, IP addresses, and session durations.

Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. Any revisions will be posted here with a revised effective date. Continued use of the website means you accept the updated terms.

Contact

If you have questions about this Privacy Policy or how we handle your data, reach out to us at:

Email: support@visauketa.com

Phone: 613-454-5636